As Vice President of Member Relations and Development for the Hotel Association of New York City, Niki Franzitta is dedicated to transforming the Association to expand membership and to enhance the value of membership. She is doing this by building upon existing programs as well as developing new ones, including educational seminars aimed at providing operational support throughout hotels, and by planning professional networking events. In addition, Niki serves as the Hotel Industry Labor Mediator under the Industry Wide Collective Bargaining Agreement.
Although Niki only joined the Hotel Association in March of this year, her relationship with the Hotel Industry began in early 2000, when she left the Labor Relations Department of Beth Israel Medical Center to join Kane Kessler, P.C. in its Labor and Employment Department. During her time at Kane Kessler, Niki’s primary focus was representing the approximately 180 Hotel Association labor relations member hotels in a variety of labor and employment related matters. In that capacity, Niki advised hotel management on issues ranging from simple disciplinary matters to complex reorganizations of departments and changes in operation. Niki represented hotel clients in hundreds of mediations and arbitrations, conducted trainings for managers at virtually every labor member hotel, she regularly presented information at quarterly industry-wide Human Resources meetings and served as counsel in the 2006 and 2012 industry wide negotiations for the renewal of the Industry Wide Agreement.
In 2014, Niki became the Regional Director of Labor Relations for Hyatt Hotels. In her role with Hyatt, she oversaw all labor relations matters for the unionized properties in her region, including five New York City hotels. Niki provided guidance and made recommendations to senior hotel management regarding contract interpretation, compliance, and administration as well as compliance with all relevant labor and employment laws and regulations. In addition, she acted as lead negotiator of collective bargaining agreements, oversaw contractual and disciplinary grievances, participated in grievance meetings with Business Agents and played an active role in formulating the hotels’ positions and strategies with respect to grievances and labor relations initiatives. She also conducted monthly labor relations trainings for new managers and conducted hotel-specific labor relations training for managers in each of the properties she supported.
Niki is currently a member of the American Bar Association, the New York State Bar Association, Women in Lodging, and the Sustainable Hospitality Committee. She lives on Long Island with her husband, Jack, and their two daughters, Eva and Mia and has a passion for travel.