Assistant Vice President and Director of Customer Support
Ecolab Institutional Division
John Mortensen’s recognition this year as the Food and Beverage Association of America’s Purveyor of the Year is really honoring all that he has brought to the industry during his 40-year career.
Although he began his career with Ecolab (then Economics Laboratory) in 1957 as a salesman, he quickly established himself as an indispensable partner in his customers’ businesses; an expert in cleaning and sanitation issues for facilities ranging from cruise ships to prestigious hotels such as the Waldorf=Astoria.
For John, service goes beyond helping his customers keep their facilities clean and sanitary. Instead, he addresses their overall business concerns, such as labor and energy costs, dinnerware breakage, and employee safety. In the process, his customers can save up to hundreds of thousands of dollars annually, thanks to John’s input.
He has worked with some of the finest hotel properties in the world, including the Four Seasons, the Plaza, the Pierre, the Carlyle, Hilton, Marriott, Sheraton, and Hyatt Hotels. Based in Manhattan, John is often called on by hotel management to lend his expertise to their facilities throughout the world.
He has been called an inventor and engineer, devising innovative solutions – where none previously existed- to customer needs and problems. That’s why John Mortensen is the Food & Beverage Association’s Purveyor of the Year for 1997.